Return Policy

Our Guarantee

At Wrozelondrexalon, we stand behind the quality of our 3D modeling courses. We are committed to providing you with excellent educational content and outstanding customer service. If you are not satisfied with your purchase, we offer a comprehensive refund policy to ensure your peace of mind.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all course packages purchased through wrozelondrexalon.ddd. If you are not completely satisfied with your course purchase, you may request a full refund within 30 days of your purchase date.

Refund Eligibility

To be eligible for a refund, you must:

• Request a refund within 30 days of the original purchase date
• Provide your order number or purchase confirmation email
• Contact us through our official channels (email or phone)
• Provide a reason for your refund request

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer service team via email at help@wrozelondrexalon.cv or phone at +17185707555
2. Provide your order number or purchase confirmation details
3. Explain the reason for your refund request
4. Allow 5-7 business days for processing

Our team will review your request and process your refund within 5-7 business days of approval. Refunds will be issued to the original payment method used for the purchase.

Refund Processing Time

Once your refund request is approved:

• Refunds will be processed within 5-7 business days
• The refunded amount will be credited back to your original payment method
• Please allow additional time for your bank or credit card company to process and post the refund to your account (typically 5-10 business days)

The total processing time may take up to 10-14 business days from the date of approval, depending on your financial institution.

Course Access After Refund

If your refund is approved and processed:

• Your access to the course materials will be revoked immediately upon refund approval
• You will no longer be able to access course content, videos, or downloadable materials
• Your account may be modified or closed in accordance with our Terms of Use

We reserve the right to verify your usage of course materials before processing a refund to prevent abuse of our refund policy.

Exceptions to the Refund Policy

Refund requests may be denied or limited in the following circumstances:

• Requests made after 30 days from the purchase date
• Extensive use of course materials (more than 50% completion) may result in a prorated refund
• Violation of our Terms of Use, including sharing account credentials or course materials
• Fraudulent or abusive refund requests
• Purchases made during promotional periods with different terms (as clearly stated at the time of purchase)

Partial Refunds

In certain circumstances, we may offer partial refunds:

• If you have completed a significant portion of the course content (more than 50%), we may offer a partial refund based on the unused portion
• If you purchased multiple course bundles and only wish to return specific courses
• If technical issues prevented access to course content for a significant period

All partial refund decisions will be made on a case-by-case basis at our discretion.

Digital Products

Please note that our courses are digital products delivered online. Due to the nature of digital content:

• You receive immediate access upon purchase
• Course materials cannot be "returned" in the traditional sense
• Refunds are processed as monetary reimbursements only
• Downloaded course materials must not be shared or distributed after refund

Chargebacks and Payment Disputes

If you file a chargeback or payment dispute with your bank or credit card company, we reserve the right to:

• Immediately revoke your course access
• Close your account
• Dispute the chargeback with appropriate evidence of service delivery

We encourage you to contact us directly to resolve any issues before initiating a chargeback. We are committed to finding a fair resolution for all parties.

Promotional Offers

If you purchased a course during a promotional period:

• Special refund terms may apply as stated in the promotional offer
• Please refer to the specific terms and conditions of the promotion
• Promotional discounts cannot be applied retroactively after purchase

Contact Us for Refunds

If you have questions about our Return Policy or need to request a refund, please contact us:

Email: help@wrozelondrexalon.cv

Phone: +17185707555

Address: 365 Flushing Ave Ste #710, Brooklyn, NY 11205, United States

Our customer service team is available Monday through Friday, 9am to 6pm EST to assist you with refund requests and answer any questions you may have.

Policy Updates

We reserve the right to update this Return Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

The date of the last update is indicated at the top of this page. If we make material changes to this policy, we will notify you via email or a prominent notice on our website.